At main 24, your privacy is more than a legal obligation — it is a trust we uphold wholeheartedly. This document clearly explains how we collect, use, store, and protect your personal data.
Six core principles that shape how main 24 handles your personal data.
Every bit of data transmitted between your device and main 24's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banks. Your login credentials, payment details, and personal data cannot be read by third parties during transmission.
Main 24 never sells, rents, or trades your personal data to any third party for marketing purposes. Your data belongs to you, and we use it solely for the purposes explicitly stated in this Privacy Policy, with your knowledge.
The main 24 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We recognise your rights as a data subject — including the right to access, correct, and request deletion of your personal data that we hold.
Main 24 only collects data that is genuinely necessary to deliver our services. We do not collect excessive or irrelevant information. Each type of data collected has a clearly defined purpose, which is described in detail within this policy.
You have the right to request deletion of your personal data from main 24's systems upon account closure, subject to applicable legal record-keeping requirements. Requests can be submitted by email to our privacy team and will be processed within 30 business days.
You may opt in or out of any marketing communications from main 24 at any time. All promotional emails include a working unsubscribe link, and notification settings can be adjusted directly within your main 24 account.
Every piece of data we collect serves a specific purpose. Here is an overview of how your data is used on the main 24 platform.
main 24 (referred to as "we", "the platform", or "main 24") values the privacy of every user of our services. This Privacy Policy sets out in detail our practices regarding the collection, use, disclosure, storage, and protection of your personal data as a main 24 platform user.
This policy applies to all your interactions with main 24 — including use of the website at main24.click, mobile app usage, communications with our customer support team, and any other services provided by main 24.
By registering an account or using main 24's services, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of main 24's services.
Legal Basis: The main 24 Privacy Policy is designed to comply with the Personal Data Protection Act (PDPA) Malaysia 2010 and international best practices in data protection. We are committed to respecting and safeguarding the privacy rights of all our users.
Main 24 collects various types of personal data from our users for different purposes. Below is a detailed breakdown of the data we collect:
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Identity verification (KYC), fraud prevention |
| Contact Data | Phone number, email address | Account communications, 2FA verification |
| Financial Data | E-wallet account name, bank account number | Processing deposits and withdrawals |
| Security Data | Password (encrypted), security questions | Account protection |
| Preference Data | Favourite games, language settings | Personalised experience |
Note: main 24 does not collect biometric data, health information, or any other sensitive data that is not required for the provision of our online betting platform services.
Personal data collected by main 24 is used solely for the following purposes:
Main 24 does not sell your personal data to any third party. However, there are specific circumstances in which your data may be shared with the following parties, strictly for necessary purposes:
Your Protection: Every third party that receives your data through main 24 is required to uphold data protection standards equivalent to or higher than those we apply ourselves. Formal data sharing agreements are in place to ensure this compliance.
Main 24 retains your personal data for as long as necessary for the purposes outlined in this policy, or as required by applicable Malaysian law. General data retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout active account | Ongoing service provision |
| Financial Transaction Records | 7 years after the transaction | Malaysia AMLA legal requirements |
| Support Communication Logs | 3 years | Dispute reference and auditing |
| Identity Verification Data (KYC) | 5 years after account closure | Legal requirements |
| Technical Log Data | 12 months | Security & debugging |
| Marketing Data | Until unsubscribed | Marketing communications with consent |
Once the retention period has ended, your personal data will be securely deleted or anonymised using approved procedures.
Main 24 takes data security seriously to protect the personal information of all our users. The following are the key security measures we have in place:
Data Breach: In the event of a data breach affecting your personal data, main 24 is committed to notifying you and the relevant authorities within the timeframe prescribed by Malaysian law. Notifications will be sent to your registered email address or mobile number via SMS.
Main 24 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the main 24 platform.
In some cases, your personal data may be transferred to, or stored on, servers located outside Malaysia — for example, for data backup purposes or the use of international cloud services. Whenever such a transfer takes place, main 24 ensures that:
Main 24 prioritises the use of Malaysia-based infrastructure, including data centres in Cyberjaya, to ensure low latency and compliance with local regulations.
As a main 24 user residing in Malaysia, you have the following rights under the Personal Data Protection Act (PDPA) 2010:
To exercise any of the rights above, send an email to privacy@main24.click with the subject line "Personal Data Rights Request", including your full name and account number. main 24 will respond within 14 business days of receiving your request.
The main 24 platform is exclusively for users aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data of a minor has been collected without valid consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered an account at main 24 are urged to contact our customer support immediately.
The main 24 platform may contain links or references to third-party websites or services that are not under the control of main 24. This Privacy Policy does not apply to those third-party websites or services.
Main 24 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of each website you visit independently. Accessing third-party websites via links on the main 24 platform is at your own risk.
Main 24 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new technologies, legal requirements, or other relevant factors.
When significant changes are made to this Privacy Policy, we will notify you via:
Your continued use of the main 24 platform following any amendments to the Privacy Policy will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how main 24 handles your personal data, please contact us through the following channels:
Response times depend on the volume and complexity of enquiries. We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe.
By using the main 24 platform, you acknowledge that:
Effective date: 1 January 2026. For any enquiries, contact privacy@main24.click
Your data is protected, your privacy is respected. Join 500,000+ Malaysian players who trust main 24 — register for free today and enjoy world-class entertainment with uncompromising security.